DO YOU ACCEPT CUSTOM ORDERS OR REQUESTS?
I only offer a limited number of custom orders per month,please email me at [email protected] for availability. My work is available through my Online Shop with occasional shop updates announced on Instagram.
RETURNS + REFUNDS + EXCHANGES
- All sales are final.Please review your order carefully,and email prior to your purchase if you have any questions.
All orders are posted out through Australia Post.If you have ordered more than one item,they may be posted out separately.A tracking number will be provided once your order has been posted out.
By finalising your order,it is deemed that absolutely no responsibility is taken by Millie Fairhall for loss or damage once the package has been sent.
Deliveries are sent during normal business hours between Monday and Friday. Purchases made on Saturday and, Sunday and public holidays will be processed on the next business day.
It is our absolute priority to ensure you are satisfied with your purchase.Unfortunately, there is no exchange or return on sale items.
Please post your item back to us within 7 days of the item being dispatched to you. The item must be returned via registered mail, and customers will be responsible for the shipping and handling costs, unless deemed faulty. Please include with your item the original order receipt and a brief letter detailing the reason for your exchange and what you wish to exchange your item for.The exchange item must be of equal or lesser value. Customers will be responsible for the cost of shipping the new item from our dispatch. Please allow 14 days for your exchange to be processed and delivered to you.